Enigmatech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Enigma Suite or interact with our website.

1. Information We Collect

We collect information you provide directly, such as when you create an account, request a demo, or contact us. This includes name, email address, company name, and role. We also collect usage data about how you interact with our platform, including features used, pages visited, and actions taken within the application. Technical data such as IP address, browser type, device information, and log data is collected automatically.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services; process transactions and send related information; send promotional communications (you may opt out at any time); respond to comments and questions; monitor and analyze usage patterns; detect, investigate, and prevent fraudulent transactions and other illegal activities; and comply with legal obligations.

3. Data Sharing

We do not sell your personal information. We may share your information with: service providers who perform services on our behalf (subject to confidentiality obligations); business partners with your consent; law enforcement or government officials as required by law; and successor entities in the event of a merger or acquisition. We require all third parties to respect the security of your data and to treat it in accordance with the law.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, regular security assessments, and SOC 2-aligned practices. However, no method of transmission over the internet or electronic storage is 100% secure. We maintain a 99.9% uptime SLA and our data is hosted in secure, compliant cloud infrastructure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Operational data may be retained in anonymized form for analytics purposes.

6. Your Rights

Depending on your location, you may have the right to: access the personal information we hold about you; correct inaccurate data; request deletion of your data; object to or restrict certain processing; data portability; and withdraw consent at any time. To exercise these rights, contact us at privacy@enigmasuite.com. We will respond to your request within 30 days.

7. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data sent to your browser. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Essential cookies are necessary for the platform to function and cannot be disabled.

8. Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and, for material changes, by sending an email notification. You are advised to review this policy periodically for any changes. Changes are effective when posted.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@enigmasuite.com