Security

Enterprise-grade security, by default

Your operational data is critical. We've built Enigma Suite with security at every layer — from infrastructure to application to organizational practices.

99.9%
Platform uptime SLA
4
Security reviews per year
< 4h
Incident response SLA
Continuous
Data backup frequency

How we protect your data

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Keys are managed through a dedicated key management service with rotation policies.

Access Controls

Role-based access control (RBAC) with granular permissions. Multi-factor authentication (MFA) available for all accounts. Session management with configurable timeouts.

Infrastructure

Hosted on enterprise cloud infrastructure with SOC 2 Type II compliance. Data residency options for US, Canada, and Mexico. Redundant systems with automatic failover.

Application Security

Regular penetration testing by independent security firms. OWASP Top 10 protections built in. Web Application Firewall (WAF) protection. DDoS mitigation.

Incident Response

24/7 security monitoring with automated threat detection. Defined incident response procedures with SLAs. Customers notified within 72 hours of any confirmed breach affecting their data.

Compliance

SOC 2 Type II, GDPR-aligned practices, LFPDPPP (Mexico), PIPEDA (Canada). Regular third-party audits and security assessments. Data Processing Agreements available.

Report a vulnerability

We take security reports seriously. If you discover a vulnerability in Enigma Suite, please disclose it responsibly to our security team.

1

Email security@enigmasuite.com with details

2

Our team will acknowledge within 24 hours

3

We investigate and provide a timeline

4

Credit given to responsible reporters

Security contact

security@enigmasuite.com

PGP key available on request. Please do not disclose vulnerabilities publicly before our team has had a chance to address them.

Questions about our security?